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Having a bad day
Title: Having a Bad Day
Topic: Expressing dissatisfaction and convincing others
Level: Novice / Intermediate
Focus Age Group: 16 to 18 years
National Standards Goals:
Communication Cultures Connections Comparisons Communities
Communicative Mode:
Interpersonal Interpretive Presentational
NJ Cumulative Progress Indicators:
- 7.1.5 Provide and obtain information on familiar topics
- 7.1.17 Communicate and interact in a limited range of task-oriented and social situations
- 7.1.18 Respond to statements and initiate and sustain conversations with increasing linguistic accuracy.
Timeframe: One to two 40-minute class periods
Description of task:
You will choose one of the following situations and role-play it with a classmate:
- You go to the cleaners to claim some items of clothing that you took there three weeks ago. You had been back twice before to claim them, and you were told the same thing: they were not ready yet. This time the items are given to you, but upon examining them, you see that they have not been properly cleaned. Also, there is some damage to some of the clothing. Express your disappointment, argue with the shop owner and also demand satisfaction. Use as much vocabulary and as many expressions as possible. You are expected to talk for at least two minutes.
- You took your car to the mechanic for an oil change. When you returned to pick it up, the mechanic told you that in addition to changing the oil, he changed all the tires, installed a new engine, and changed a few other parts that were defective. Understandably, you are outraged. Tell him how you feel, demand that he change everything back to the original state and threaten him with legal action. Use as much vocabulary and as many expressions as possible. You are expected to talk for at least two minutes.
Materials needed: Prompts (in English) on index cards
Teacher's Notes:
To be able to perform this task, students need to know vocabulary and expressions used to communicate dissatisfaction and disappointment, as well as parts of the car and articles of clothing.
Scoring criteria:
| Task completion |
| 4 |
Completion of task exceeds expectations |
| 3 |
Completion of task meets expectations |
| 2 |
Partial completion of task |
| 1 |
Minimal or not attempt to complete task |
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| Length of exchange |
| 4 |
Exceeds expectations (more than 2 minutes) |
| 3 |
Meets expectations (2minutes) |
| 2 |
Below expectations (less than 2 minutes) |
| 1 |
Does not meet expectations (1 minute or less) |
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| Vocabulary |
| 4 |
Exceeds expectations |
Concerted effort to use vocabulary / appropriate responses |
| 3 |
Meets expectations |
Uses appropriate vocabulary for the most part/appropriate responses |
| 2 |
Below expectations |
Uses inappropriate vocabulary that hampers communication |
| 1 |
Does not meet expectations |
Minor attempt to use vocabulary |
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| Pronunciation |
| 4 |
Exceeds expectations |
Excellent pronunciation with no incorrect sounds |
| 3 |
Meets expectations |
Good pronunciation, with some errors |
| 2 |
Below expectations |
Poor pronunciation. Hampers communication |
| 1 |
Does not meet expectations |
Communication totally hampered by pronunciation |
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| Accuracy |
| 4 |
Exceeds expectations |
No grammatical errors |
| 3 |
Meets expectations |
Some insignificant errors |
| 2 |
Below expectations |
Many significant errors |
| 1 |
Does not meet expectations |
Little or no effort for accuracy |
Adaptations:
The role-playing could be simplified by requiring the students to do a simple transaction at the cleaners or at the mechanic.
Hilda A. Spevack
East Brunswick High School
380 Cranbury Road
East Brunswick, NJ 08816
732.613.6900
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Lesson plans and assessments contributed by Central Jersey World Languages Professional Development Institute 2000.
